Initially engaged to review the Axcess Managed Care portfolio in 2005, R&L completed a Managed Care Matrix and recommended a range of options from “terminate” to “renegotiate”. We fully implemented the agreed-upon strategy and the client now has better paying agreements with improved language.
R&L also assisted Axcess with the opening of a new location and, upon discovering that Axcess was too dependent upon too few referrals, R&L was then further engaged to accomplish the following:
Develop and implement a more aggressive marketing plan
Analyze the patient flow in their centers
Evaluate their marketing reps
Develop a management incentive program
Advise the CEO on ongoing managerial and operational issues
KEY RESULTS
The Managed Care portfolio was renegotiated, resulting in a 7-10% increase in
reimbursement revenue
The new location built volume, with the number of scans increasing from 0 to 40 per day
The referral base of physicians was substantially expanded
Order sheets were customized based on the preferences of specialties, practices and
practice locations
